Privacy policy for website visitors, enquiries, and customer communication.

This page explains what information Cred Fincorp collects through the public website, how it is used to support borrowers, and how website enquiries are handled responsibly.

Last updated: 04 April 2026

What this covers

Contact forms Support communication Website analytics Customer account data

Information we may collect

Name, email address, phone number, and enquiry details submitted through public forms.
Borrower details voluntarily provided during account creation or application steps.
Basic technical and usage data needed for site security, performance, and service improvement.

How we use it

Respond to enquiries and guide visitors toward the right loan product or next step.
Support account access, application handling, document review, and borrower communication.
Maintain platform security, service reliability, and responsible internal recordkeeping.

Form submissions and account information

When you submit a contact form, create an account, or begin an application, the information you provide may be used to respond to your request, support the borrower journey, and maintain service records connected to that interaction.

Cookies, analytics, and technical data

The website may collect basic technical information such as browser type, device context, referral source, and page activity to help maintain security, monitor performance, and improve website usability.

Data sharing and service support

Information may be shared only where operationally necessary for service support, lending-related coordination, regulatory compliance, fraud prevention, technical infrastructure, or lawful requests.

Data security, retention, and updates

Cred Fincorp uses reasonable administrative and operational measures to protect information handled through the website. Records may be retained only for as long as they are needed for support, operational, legal, regulatory, audit, or security purposes. This policy may be updated when our services, workflows, or legal obligations change.

Your choices and support access

You may contact Cred Fincorp to request clarification on how your enquiry or website information is being handled, or to update information shared through a public enquiry where appropriate.

Support contact

For privacy-related questions, use the support contact available on the Contact page or email support@credfincorp.com.

Related trust pages

Review the Terms and Conditions for website usage rules, or use the FAQ and Knowledge Hub for borrower guidance before you apply.